Overview

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. The Accounting Manager is responsible for leading and overseeing enterprise-wide bank reconciliation and transactional matching processes within Account Reconciliation Cloud Service (ARCS) and PeopleSoft. This role is also responsible for the Enterprise governance of ARCS for the r econciliation compliance function and related internal controls . T his includes monitoring team accountability during the financial close process , metrics m onitoring and ensuring proper reporting and escalation for aged reconciling items . T his role manages a team of accounting professionals and is accountable for ensuring the accuracy, completeness, and timeliness of financial data i n accordance with accounting policies, ICFR requirements, and operational standards. The manager directs day-to-day operations and owns the end-to-end book-to-bank reconciliation process, ensuring strong control alignment, process integrity, and effective execution. This role requires deep understanding of upstream and downstream impacts, design of appropriate controls , and the development of scalable, well-governed processes. In addition to operational leadership, the role is responsible for driving process development and continuous improvement initiatives, enhancing reconciliation standardization, and strengthening control environments. The manager partners closely with various accounting teams, Treasury, Tax, Investment Operations, and other cross-functional stakeholders to ensure alignment, resolve discrepancies, and support control compliance. The role also delivers key insights and performance metrics to senior leadership, translating complex reconciliation and control data into clear, actionable recommendations that improve efficiency, reduce risk, and support decision-making. How you'll help move us forward: Leads and manages a team of accounting professionals responsible for bank reconciliations and transactional matching processes within ARCS and PeopleSoft. Ensures timely and accurate completion of daily, weekly, and monthly activities, including monitoring and rectifying aged items and high-risk balances. Owns the governance process for the ARCS reconciliation compliance, ensuring proper user acceptance testing is performed as part of our finance implementation initiative . Owns and updates the accounting policy for reconciliation compliance . Develops appropriate monitoring tools, leveraging ARCS dashboards and metrics and reporting to senior management on timeliness of reconciliation compliance as well as the aged items . Drives process development and continuous improvement initiatives , leveraging technology and automation to enhance efficiency, scalability, and control effectiveness. Identifies gaps in existing processes and implements end- to -end solutions that improve data integrity and operational performance . Collaborates cross-functionally with various accounting teams, Treasury, Tax, Investment Operations, and other business units to resolve discrepancies, ensure process alignment, and support control compliance. Provides leadership, coaching, and talent development , including hiring, performance management, goal setting, and continuous development of team members. Builds and sustains a high-performing team aligned with organizational priorities. Delivers reporting and insights to senior leadership , including KPIs, aging metrics