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Account Specialist - Customer Service

Date Posted: May 19, 2026
Yearly: USD - USD
Job is expired

Job Detail

  • location_on
    Location Solon, Ohio, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 19, 2026
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Job Description

Overview

The Account Specialist - Customer Service at Rize Home plays a crucial role in delivering world-class customer service to both internal and external customers. This position requires effective communication and relationship-building skills, ensuring customer satisfaction through proactive engagement and a thorough understanding of company products and services.

Key responsibilities

  • Proactively correspond with customers to confirm order completion
  • Coordinate customer inquiries with internal departments
  • Open new accounts and reactivate inactive accounts
  • Complete account maintenance tasks
  • Establish relationships with sales representatives and retailers
  • Monitor inventory reports for realistic customer timeframes
  • Provide feedback on service failures and customer complaints
  • Follow up on key accounts and customer issues
  • Facilitate inquiries with internal departments, including finance
  • Stay knowledgeable about the company product line
  • Recommend improvements to enhance customer experience
  • Maintain positive customer interactions
  • Assist with special projects and additional duties as needed

Required skills

  • Call Center / Customer Service experience
  • Account Management skills
  • Communication skills
  • Problem Solving capabilities
  • Time Management abilities
  • Relationship Building skills
  • Inventory Management knowledge

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Rize Home
Solon, Ohio, United States of America
0 Current Jobs Openings

Rize Home is dedicated to providing exceptional customer service and support. They focus on building strong relationships with customers and ensuring satisfaction through effective communication and comprehensive product knowledge. Read More

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