Overview

Summary: Executes sales strategy, initiates contact with existing and potential customers, identifies their needs, and sells and delivers appropriate products or services to meet those needs. Essential Duties and Responsibilities include the following: (Other duties may be assigned) Much of your time is spent in the field traveling to the customer's location of business and presenting new products and selling additional products, technology, sales programs, and services while providing products. Travels throughout assigned territory to call on regular and prospective customers to solicit sales orders in person. Reviews sales orders and schedules sales calls to deliver items ordered and attend to equipment needs. Maintains enough merchandise to properly service each assigned account to avoid back-orders. Reports all daily activities using the company supplied tools (e.g., call and daily log reports). Regularly visits prospective customers to request sales orders in person. Communicates all completed sales invoices daily to the corporate office. Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources. Develops new prospects, closes new business, and interacts with existing customers to increase sales of the organization's products and/or services. Develops and makes sales presentations to prospective and current customers with corporate and regional sales management approval. Develops and maintains relationships with all key managers and subordinate workers within the assigned customers. Develops a sales plan for increasing sales and performance. Forecasts sales for assigned customers and territory. It performs daily inspections of the delivery vehicle and ensures that all maintenance and safety requirements are met. Control Truck Inventory. Performs weekly inspections of product inventory to ensure that there are no inventory discrepancies. Meets or exceeds company-set quotas and sales goals. Services and manages all customer sales needs including but not limited to: Addresses Customer inquiries, complaints, rebate programs, sales promotions, contests, equipment demonstrations and equipment productivity. Provides equipment demonstrations and solves equipment problems; responsible for the initial visit to determine if an equipment issue is "user error" or mechanical breakdown. Manages the action plan for equipment repair and may do some minor field repairs if necessary and documents all issues on the form to communicate findings to the equipment repair department. Obtains approval for all equipment installations or placement from the regional sales manager and general manager of the region. Displays or demonstrates products using samples or catalogs, emphasizing important salable features. Gathers new customer data and other sales data for current customers. Assists in customer training for all products and equipment. Tracks stock levels and ensures that all products and marketing materials are displayed and available. Responsible for handling all customer requests for return items and seeks approval from the regional sales manager, general manager and corporate. Manages the pick-up and credit transactions of approved returns in a timely manner. Assists in reviewing sales reports to ensure equipment "on loan" has the return on investment "ROI" per the company guidelines and standards. Develops an action plan and reviews it with the regional sales manager and customer management team as necessary. Investigates and resolves customer problems including payment issues. Quotes prices and credit terms and prepares sales proposals/agreements for orders obtained with corporate and regional sales management approval. Estimates date of delivery to customer, based on knowledge of production and delivery schedules. Prepares reports of business activities, sales process statuses, and sales transactions. Keeps e