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Account Manager

Date Posted: Jun 30, 2026
Yearly: £ - £
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Job Detail

  • location_on
    Location La Mesa, Arizona, United States of America
  • desktop_windows
    Job Type: Any
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 28, 2026
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Job Description

Overview

The Account Manager at TicketManager plays a crucial role in supporting the Revenue team by fostering customer engagement, satisfaction, and product renewal. This position involves managing customer relationships, contributing to account setup and monitoring account health, while collaborating cross-functionally to drive value and resolve issues.

Key responsibilities

  • Coordinate account launches with Implementation Project Managers
  • Host onboarding and refresher sessions to drive adoption
  • Analyze customer engagement and conduct proactive outreach
  • Monitor account health and activity adherence to best practices
  • Build relationships with super users through regular check-ins
  • Attend major events and conduct customer visits twice a year
  • Identify upgrade opportunities and manage account renewals

Required skills

  • Bachelor's Degree
  • 3-5+ years in Account Management or similar role in SaaS
  • Previous experience in customer service or customer success
  • Strong interpersonal skills for negotiation and influence
  • Excellent communication and organizational skills
  • Proven presentation and meeting planning skills
  • Self-motivated with integrity and ethics
  • Experience with corporate software like JIRA and CRM
  • Ability to work in a fast-paced environment

What the company offers

  • $55,000-$75,000 salary with bonus eligibility
  • 401(k) with company match
  • Medical, dental, vision, and chiropractic health benefits
  • Unlimited PTO
  • Quarterly live event credits and monthly happy hours
  • Fun, collaborative in-office culture with catered lunches
  • Recognition as a top fast-growing and best places to work

Skills Required

Company Overview

TicketManager
West New York, New York, United States of America
3 Current Jobs Openings

TicketManager is a fast-growing, profitable company that operates at the intersection of live events, technology, and enterprise operations. They provide an enterprise platform for sourcing, managing, and reporting on live event tickets and hospitali... Read More

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