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Account Manager

Date Posted: Jun 23, 2026
: USD 26.44 - USD 31.25
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Job Detail

  • location_on
    Location Miami, Florida, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 21, 2026
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Job Description

Overview

The Account Manager at gategroup in Miami will be responsible for liaising between airline customers and the operational unit, supporting customer requirements and ensuring service quality. This role involves managing customer relationships, overseeing performance expectations, and communicating effectively with both clients and internal teams.

Key responsibilities

  • Agree on performance expectations with the commercial team
  • Approve specialty orders and ensure invoice accuracy
  • Maintain knowledge of customer specifications through routine audits
  • Communicate customer goals to the local team
  • Provide weekly input on account activity and service status
  • Coordinate special events for customers
  • Manage inventory process and ensure customer inventory sheets are accurate
  • Conduct weekly documented billing checks
  • Drive root cause analysis for service delays
  • Ensure compliance with Customs and local regulations

Required skills

  • Proven account management skills
  • Minimum 3 years of account/project management experience
  • Detail-oriented with technical and analytical competence
  • Excellent written and oral communication skills
  • Bilingual is a plus
  • Ability to work well in a fast-paced, team environment
  • Strong initiative and ability to handle stressful situations

What the company offers

  • Annual hiring range of $55,000 - $65,000
  • Paid time off
  • 401k with company match
  • Company sponsored life insurance
  • Medical, dental, vision plans
  • Voluntary short-term/long-term disability insurance
  • Employee Assistance Program
  • Commuter benefits
  • Employee discounts
  • Free hot healthy meals for unit operations roles

Skills Required

Company Overview

gategroup
Miami, Florida, United States of America
23 Current Jobs Openings

Gategroup is a global leader in providing products, services, and solutions related to airline catering and hospitality. Committed to enhancing the travel experience of millions of airline passengers, the company focuses on quality, safety, and innov... Read More

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