Description: Role Overview:We're looking for a compassionate, adaptable, and detail-oriented Account Executive (AE) to join our outbound customer service team. If you're a strong communicator who thrives in a fast-paced environment and loves helping people, this is your chance to make an impact every day. As an AE, you'll handle outbound appointment setting and customer interactions with empathy and professionalism, using your problem-solving skills and technical proficiency to create a seamless experience for every customer.Make outbound calls to schedule appointments with current and prospective customers.Use provided scripts as a guide while tailoring each conversation to customer needs.Support customers with service reminders, maintenance updates, and tailored solutions.Build genuine connections while delivering a positive customer experience.Document interactions with accuracy and efficiency.Jump in with flexibility to support additional projects as needed Requirements: Ideal Candidate & Qualifications:A drive to be the best in everything you doExcellent communication & active listening skillsAbility to build trust and rapport quickly over the phoneOpenness to feedback and coachingStrong computer and multitasking skillsDetail-oriented with a focus on accuracy and follow-throughThrives in a high-energy, fast-paced environmentHigh School Diploma or equivalent preferred. Previous customer service, dispatch, or technical support experience requiredSupervisory Duties:NonePhysical Requirements:Prolonged periods of sitting at a desk and working on a computer.Ability to lift up to 10 pounds, if necessary.Compensation details: 14-14 Hourly WagePI2d2e03803d34-9934
Not specified in the original listing.
Not specified in the original listing.
Infinity is recognized as a Top Workplace by various publications and is known for its vibrant workplace culture. The company is dedicated to creating Life-Changing Experiences for employees and customers alike, promoting a collaborative and inclusiv... Read More