Overview

Salary Range: Salary commensurate with experience and qualifications About SMU SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies. SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Position: This role is an on-campus, in-person position. As the Academic Technology Services Director for the Bobby B. Lyle School of Engineering, this position is the embedded, hands-on academic technology partner for one of SMU's most technically demanding schools, serving faculty and students across all Lyle departments. Reporting to OIT Academic Technology Services with a close relationship to the Lyle Dean's office, it designs, deploys, administers, and supports the instructional and research technology that powers Lyle's classrooms, computing labs, shared Linux computing environments, Lyle online course delivery, and faculty research. Distinct from other ATSD roles, this is a deeply technical, execution-focused position requiring strong Linux and systems-administration expertise and fluency with the scientific and engineering software and HPC environments on which Lyle depends. Essential Functions: Academic Technology Support & School-Level Coordination: Embedded day-to-day academic technology contact for Lyle. Coordinates with OIT Academic Technology Services, the Lyle Dean's office, department chairs, and centers; triages faculty and departmental technology needs; contributes to school technology planning; and provides some leadership while focusing on hands-on coordination and delivery. AI Tools, Literacy & Hands-On Enablement: Configures, pilots, & supports approved AI & generative AI tools for Lyle faculty, students, and staff. Builds AI literacy resources, prompt libraries, & just-in-time training for engineering teaching & research, including responsible-use practices & discipline-specific applications. Partners with SMU AI governance to keep Lyle aligned to SMU standards. Support for Online & Synchronous Learning Tech.: Provides hands-on technical delivery & support for Lyle's online and synchronous instruction, including online course delivery. Helps coordinate lecture capture, live streaming, web-conferencing, & remote-access tools, integrates them with Canvas, & troubleshoots live sessions, working with OIT Online Production Services and other program partners. LMS (Canvas) Support: Performs hands-on support of Canvas for Lyle courses, including course setup, enrollments, gradebook and SIS troubleshooting, and integrations. Implements engineering-specific tools, programming and notebook environments, and assessment solutions resolves issues and escalates to OIT teams as necessary. Research Computing, HPC & Scientific Software Support: Supports Lyle faculty, students, and research teams using SMU's resea