Overview

Property/Office ManagerThe Property/Office Manager is responsible for providing clients with top-tier customer service and excellence in management services. Real Property Management All Connect relies on the Property Manager to demonstrate leadership and create trust with owners and tenants (both current and prospective), as well as contractors and other vendors. The Property Manager instills confidence in our services by taking world-class care of the properties we manage.Essential ResponsibilitiesHands-on management of property portfolioManagement of Tenancy Applications and AgreementsPartnering with the Leasing Agent to prepare advertisements for available rental propertiesMaintaining regular, close contact with current clientsOrganizing repairs and maintenance for managed propertiesConducting periodic inspections of managed propertiesManaging portfolio correspondencePreparing rental arrears trackerExecuting appropriate actions against tenants in arrearsPreparing, lodging, and presenting applications to the Residential TribunalAuthorizing payment of client invoicesManaging client insurance claims and paymentsAuditing monthly and yearly rental statementsPerforming rent reviewsConducting pre-vacating inspectionsPreparing outgoing property condition reportsEntering management agreements/creating portfolios and propertiesAttending and participating in office meetingsAttending and participating in training sessions as directed by the ManagerAdhering to all procedures required in this roleProviding feedback for and participating in continuous improvement of procedures and processesOther duties as assignedKey Attributes1. Highly detail-oriented and organized in work2. Strong analytical thinking and troubleshooting skills3. Excellent communication and interpersonal skills with a customer service focus4. Ability to act and operate independently with minimal daily direction from the manager to accomplish objectives5. Proficiency with email and Microsoft Office applications6. Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem-solving, and resultsThe Property Manager is highly organized with strong time management skills and an understanding of prioritization. Naturally driven to provide excellent customer service and to instill trust, the Property Manager is a natural communicator with good negotiation skills, the ability to work independently, and a professional demeanor.Requirements1. Basic accounting knowledge2. Local area knowledge3. Building maintenance knowledge4. Computer proficiencyMicrosoft Office5. Managing Referrals across Departments6. Competency in the following:Residential Tenancies ActStrata Titles LegislationProperty, Stock, and Business Agents ActAnti-Discrimination ActTrade Practices and Fair Trading ActsCertificates of RegistrationPerformance Expectations1. Minimum vacancy factor met2. Minimum rent arrears metrics met3. Established customer service standards maintained4. Monthly income targets met Metrics:Monthly Department ReportsRent Arrears ReportCustomer Service SurveysAt Real Property Management All Connect, our proven experience and industry leadership have given us the edge in developing top-tier property management professionals. As a franchisee of one of the largest residential management corporations in the United States, we have the training and support to take you from a job to a career. Competitive Compensation: $40,000/Annual plus a bonus subject to the yearend metrics report. Paid Time Off. This job requires travel among the residential houses within the metro Austin area, a valid driver's license and clean driver record are required. Gas and cellphone bills will be reimbursed.Flexible work from home options available.Compensation: $40,000.00 per yearWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religio